-10% on your order! Use code WELCOME10 – valid once.

Your dog and/or cat food delivered to your door without you having to think about it!

We've all experienced this situation at least once, realizing that the bag of kibble is empty on Sunday evening, when all the shops are closed!

What a feeling of guilt when you see the sad look on your furry friend's face as they go to bed on an empty stomach…

Yes, sometimes we lack foresight and find ourselves in this unpleasant situation.

Fortunately, there is now a solution: the BF Petfood subscription!

Save money, subscribe!

Enjoy a 10% discount on our kibble + a 5% discount on the rest of our products to be used on all your future orders.

With the subscription: no more shortages of kibble

Bf Petfood now offers a subscription service, a simple and hassle-free solution so you'll never run out of your beloved pet's favorite kibble again!

The advantages of the subscription model are numerous:

Which products are included in the subscription?

All our kibble, for dogs and cats.

So, thanks to the subscription and the 10% discount it provides, you save money on your pet's food, but not on quality!

Other products, which are used more occasionally, are not eligible for the subscription, but the good news is that you can take advantage of a permanent 5% discount on all other products (excluding kibble and current promotions).

How do I subscribe to the BF Petfood Shop dog and cat food subscription?

Now that you know all the advantages of switching to a subscription, you're probably wondering how to do it! It's very simple.

Simply search for your pet's favorite BF Petfood kibble on bfpetfood.shop and click on "Subscribe". You will then be able to select how often you want to receive the bag(s) of kibble. (Yes, you can add multiple bags of the same type of kibble to your subscription if you have several pets, for example).

Then click on the shopping cart as you would for a regular order.

At this stage, you can modify the initially chosen delivery frequency (because it happens that people change their minds).

Then, at the “Delivery” stage, you choose the delivery method that suits you. The delivery conditions are the same for subscriptions as for regular orders. (Free delivery for orders over €45 to a collection point and over €69 for home delivery).

All that remains is to confirm the payment (only by credit card) and everything is in order!

It is possible to add multiple products to your subscription plan, however, you cannot do so all at once.

Indeed, only one type of kibble can be added to your subscription in a single basket. However, you can order multiple bags of the same kibble if needed.

If you wish, for example, to subscribe to cat food and dog food, you will need to place an initial order for your dog food, validate it, then return to bfpetfood.shop, go to the page for your cat food and click on the "add to an existing subscription" button.

You will need to be careful to select the same frequency and delivery method as for dog food.

Otherwise, a second subscription is created if you do not want the same frequency or delivery method.

If you don't remember them, you can find them in the “My subscription” tab of your personal space.

You can add as many different kibbles as necessary, but always repeating the process we just explained.

If you have any problems placing your order, our team is available to help you by phone at 05 62 24 37 21, by chat, or by email at contact@bfpetfood.shop.

Once your subscription orders have been placed, when you are logged into your customer area, you will benefit from a permanent 5% discount on all products on the site (discount not valid on subscription orders since you already benefit from a 10% discount).

What are the terms and conditions of the BF Petfood Shop subscription?

When you order pet food on a subscription basis, you receive an email before each new shipment to let you know that you will soon receive the pet food you are subscribed to and that a payment will be made.

Reminder: we do not have access to your bank details, everything is secure and done via the French application STRIPE.

In the “My Subscription” tab of your personal account, you can find all the information regarding your subscription: the pet food included, the delivery method, and the delivery frequency. You can also easily change your bank card or the delivery and billing address (for example, if your bank card has expired).

You can add as many kibbles to your subscription as needed, simply follow the steps indicated in the previous paragraph.

If you have several kibbles in your subscription and you wish to remove some, you can do so from your personal space (but there must always remain at least one reference of kibble in your subscription).

Of course, if you need to change the delivery frequency, that's possible!

Simply contact us, either by email at contact@bfpetfood.shop or by phone at 05 62 24 37 21.

You can also suspend your subscription once per semester or cancel it (provided you have received 2 subscription orders) by contacting us.

Dog food subscription: your opinion matters

At bfpetfood.shop, we are very attentive to customer satisfaction and want you to have the best possible experience. Therefore, your feedback is very important to us.

As is certainly already the case for our website or our products, please feel free to give us your opinion on the subscription formula when you are invited to do so.

The information contained in your reviews is very valuable to us and allows us to continuously improve our service.

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